Contact Us
Have a question, custom request, or just want to say hi? Drop us a message and we'll get back to you within 24 hours.
Send us a message with any questions, order issues, or custom requests — we'll get back to you at your email within 24 hours.
Common Questions
How long does shipping take?
Orders are processed within 1-2 business days, and US standard shipping takes 3-5 business days after that. You'll receive a tracking number via email as soon as your order ships.
Do you ship internationally?
We currently ship to the United States, Canada, and the European Union. Canada typically arrives in 5-10 business days and the EU in 7-14 business days. Shipping costs are calculated at checkout.
What's your return policy?
We accept returns within 30 days of delivery, no questions asked, even if you've used the lighter cover. Beyond that, our lifetime guarantee means if anything is ever wrong with your cover, you can send it back at any time for a free replacement.
How does the lifetime guarantee work?
If your lighter cover ever has a defect or something goes wrong, whether it's been a week or five years, just send us a photo and we'll ship you a free replacement. No fine print, no expiration, no hassle.
Can I request a custom color or configuration?
Absolutely! We're always adding new models and colors, so send us a message with what you have in mind — there's a good chance we can make it happen or it might already be in the works.
How do I track my order?
You'll receive a confirmation email with a tracking number as soon as your order ships. If you haven't received it, check your spam folder or reach out to us and we'll get you sorted.